The company was conceived from the very beginning as a full-service PR agency. Since then, strategic communications advice, development of creative concepts, media work, event organisation, crisis and conflict PR are among the services on offer, as well as citizen information and participation processes.

Over the years, the agency has developed new products which have been offered to customers. These include an instrument to evaluate media work - medien.comma.analyse - and a successful programme of media, presentation and discussion training.